Help center

Workways app

20

Overview of the Workways app
Log in to the Workways app
Validate your email address
Register your access card
Change your access card
Change your password
Change email address
Invite members
Day pass (Guest member)
Edit members
Archive members
Book a room
Book a room – request custom time
How do I cancel my booking?
Date format in the booking calendar
Instant Meeting – use a room by the minute
Company phone number management
How can I display my company’s name at Workways?
How to change your office, meeting or delivery PIN
Facial recognition as a building access method

Access to Workways spaces

6

Accessing the building and office
Can I have multiple access cards?
Welcoming visitors
Can I share my access code or card?
What should I do if I forget my access card?
How to locate an office or another area in the building?

Delivery

3

Receiving mail (Belgium)
Receiving parcels (Belgium)
Delivery code (delivery PIN)

Parking and mobility

2

Car parking – policy and rules
Parking a bicycle

EV charging stations

4

EV charging stations – overview
EV charging stations – billing
What to do if my vehicle’s charging is not working?
New access card – reset your Wallbox account

Meeting rooms

4

Booking multiple meeting rooms
Book a meeting room – access instructions
Meeting cancellation billing rules
Meeting room rules

Spaces, services and facilities

10

Use of shared spaces (Coffee Lounge, Coffee Corner & Kitchen)
Working in the Coffee Lounge
Coffee Corner (Belgium – Zaventem building 44)
“Second Home” space
Colette room usage rules
Gym and changing rooms
Meals & events
Does Workways provide catering in the meeting rooms?
Are refreshments available at Workways?
Smart lunch at Workways – BOCO (Belgium – Zaventem)

IT and building infrastructure

8

Accessing the Internet
Wi-Fi issues – what to do?
Sharing a printer between multiple workstations -“Private local network” option
Printing at Workways
Connecting a device to a TV
Handling electrical installations
Report building issues
Report a heating or AC issue

Use and best practices

7

Maintaining cleanliness in shared spaces
Where can I drop off my cardboard boxes and electronic waste (Belgium – Zaventem) ?
Following eco-responsible practices
Consuming alcohol in the building
Smoking policy
Children in Workways spaces
Animals in Workways spaces

Other services

4

Understanding usage guidelines
Workways video security system
Filming in Workways spaces: how to proceed?
Energy report for your CSRD assessment

Billing

1

How to access detailed billing

Support

2

Getting support at Workways
Waya – Getting support at Workways

Home
Workways support

IT and building infrastructure

Accessing the Internet
Wi-Fi issues – what to do?
Sharing a printer between multiple workstations -“Private local network” option
Printing at Workways
Connecting a device to a TV
Handling electrical installations
Report building issues
Report a heating or AC issue