🎥 1. Does Workways have a video surveillance system?

No.

Workways does not monitor its clients, their guests, or their activities.

The installed system is a security system, not a surveillance system.

Its purpose is the protection of people and property, only in the event of a verified incident (theft, damage, endangerment, etc.).

🔒 2. What is the difference between a security system and a surveillance system?

• A security system operates passively: cameras record continuously, but footage is only reviewed when a serious or abnormal event justifies it, and never for preventive purposes or out of curiosity.
• A surveillance system, on the other hand, would involve real-time monitoring or tracking of individuals, which Workways does not do.

👁️ 3. Who can access the video footage?

A very limited number of employees have access to the footage.

These employees:

• are formally authorised under their employment contract;
• have received specific data protection training;
• have strictly controlled and tracked access (cameras consulted, dates, times, and reasons logged).

🧾 4. Under what conditions can the footage be reviewed?

Recordings can only be reviewed in specific circumstances:

• when a serious or suspicious incident is reported;
• at the request of a competent authority (police, gendarmerie, judiciary);
• and never to directly respond to an internal complaint or simple request for information.

The first rule is therefore: no review without a legitimate reason and formal authorisation.

📋 5. Are the reviews logged?

Yes.

Each review is logged, including:

• the identity of the authorised employee,
• the date and time of access,
• the camera(s) involved,
• the reason for access.

This information is retained to ensure traceability and GDPR compliance.

⚖️ 6. What happens to the results of investigations?

Any outcome of a video review is never directly shared with the complainant.

It is only communicated to the competent authorities if requested within the legal framework.

🧠 7. Does the system comply with GDPR?

Yes.

The system is designed and managed in accordance with the General Data Protection Regulation (GDPR):

• Footage is kept only for a limited time, proportionate to the security purpose.
• Access is restricted, justified, and logged.
• Data subjects have the rights of access, information, and correction as provided by law (via contact with Workways’ Data Protection Officer – DPO).

🤝 8. What is Workways’ philosophy on this subject?

The safety of premises and people is essential, but it should never compromise trust or privacy.

Our priority is to provide everyone with a secure, safe, and respectful environment that upholds individual rights.