To resolve furniture issues quickly, we need a few key details. Providing complete information helps us assess the situation faster and organise repair or replacement without delay.

Types of issues to report:

• Broken or unstable chair
• Damaged desk
• Loose or missing parts
• Any other damaged furniture item

Information to provide:

• Photo: A clear photo of the damaged item (this helps us assess the issue quickly).

• Location: Building, floor, office/zone number
• On-site contact: Name + phone number
• Description of the issue: What is damaged and how (e.g. broken leg, cracked surface, etc.).

Urgency:

• Let us know if it is a safety concern or preventing use.

Who should I contact?

Contact Workways Support via the Workways app. The team will respond as quickly as possible.