If your PIN code keypad or connected lock is not responding, or if the screen is off, it is very likely that the batteries are low.

• For offices: Try entering your office PIN code or using your access card one last time to see if a weak signal appears.
• For meeting rooms: Use your meeting PIN, as access cards do not open these rooms.

If the problem persists and you still cannot access your office or meeting room, contact Workways Support.

Please provide the office or room number so that our team can quickly replace the batteries and restore your access.