What is the billing principle? #

Billing is based on two elements:

• Setup fees: costs related to ordering, preparing, delivering and installing the equipment
• Monthly rental of equipment: charged each month as long as the items remain installed in the office

What is the billing start date? #

The billing start date corresponds to the delivery date of the equipment.

Once items are delivered and installed, they move to the status: “To invoice”.

What happens in the first month? #

During the month in which delivery takes place:

• it is not prorated
• it is considered included in the setup fees

In other words, there is no partial calculation for the first month.

When am I billed? #

At the end of each month:

• setup fees related to new installations from the past month are billed
• the following month is billed in advance, using the same principle as office rentals

What does monthly billing cover? #

Monthly billing is based on the list of equipment present in the relevant office.

Each office therefore has its own billable inventory depending on the installed items.

What if I add furniture during the contract? #

Any newly delivered equipment:

• triggers setup fees
• is added to the office inventory
• will be included in the next monthly invoice

What if an item is removed? #

The removed equipment is taken out of the office inventory and will no longer be billed in future periods, based on the effective removal date.

Removing a product #

If you want to remove (delete) a product, you must contact Workways support.